2023 ยท Multi-Brand Media Group

Content Operating System

Duration
6 weeks
Scope
Systems Design, Editorial Strategy, Team Enablement

Four editorial teams were using four different systems. The work was good, but the infrastructure was slowing everyone down.

The problem

Each team had built their own system organically โ€” a mix of spreadsheets, Notion databases, Slack channels, and informal rituals. None of them talked to each other. Leadership had no visibility. Cross-team collaboration was nearly impossible.

The solution

We designed a unified Content OS in Notion: a single brief format across all brands, a shared content database, a weekly review ritual, and a performance tracking layer.

Crucially, the system was built with the teams, not for them.

Results
4
Editorial teams unified on one workflow
2x
Content output, same headcount
6
New clients onboarded using the framework